
Nomagic Inc.
Terms and Conditions of Sale and Services
Applicable to Quotations and Proposals — Nomagic as Seller
These Terms and Conditions ("Terms") govern the sale of products, systems, software, spare parts, and services by Nomagic Inc. ("Seller") to the purchasing entity ("Buyer").
These Terms apply to the sale or provision of:
- industrial automation systems
- robotic cells and robotics equipment
- machine vision systems
- conveyors and material handling equipment
- electrical control systems and panels
- spare parts and replacement components
- engineering and system integration services
- commissioning and installation services
- software and firmware
- cloud software, analytics platforms, or SaaS services
- maintenance and support services
Unless otherwise agreed in writing, these Terms supersede any conflicting or additional terms proposed by Buyer.
1. Scope of Supply
Seller may provide products and services including:
- robotic automation systems
- material handling systems
- control systems and industrial cabinets
- spare parts and replacement components
- engineering and system integration services
- installation and commissioning services (if specified)
- software and automation logic
- cloud software platforms or SaaS offerings
- maintenance and technical support services
The exact scope of supply will be defined in the applicable:
- quotation
- proposal
- statement of work (SOW)
- purchase order acknowledgement
Any work not expressly included is outside scope.
2. Quotations and Orders
Quotations are valid for 30 days unless otherwise specified.
Orders become binding only upon written acceptance by Seller.
Seller reserves the right to correct pricing or specification errors prior to order acceptance.
Performance estimates, throughput calculations, and cycle times are good-faith engineering estimates based on available information and assumptions.
3. Pricing
Prices are exclusive of:
- taxes
- freight and logistics
- insurance
- installation (unless explicitly included)
- rigging
- utilities or facility preparation
Buyer is responsible for all applicable:
- sales taxes
- use taxes
- VAT
- customs duties
- import/export charges
Unless otherwise stated, freight terms are EXW Seller facility (Incoterms 2020).
4. Payment Terms
Unless otherwise agreed in writing, payment terms are:
- 30% deposit upon order
- 60% prior to shipment
- 10% upon delivery or commissioning
Alternative milestone schedules may apply for system projects.
Invoices are due Net 30 days.
Late payments accrue interest at 1.5% per month or the maximum permitted by law.
Seller may suspend work or shipment if Buyer becomes delinquent.
Buyer is responsible for collection costs including reasonable attorneys' fees.
5. Delivery
Delivery dates are estimates only.
Seller is not liable for delays caused by:
- component shortages
- supply chain disruptions
- customer-caused delays
- site readiness issues
- transportation delays
Risk of loss transfers upon shipment unless otherwise specified.
6. Buyer Site Responsibilities
Buyer is responsible for preparing the installation site including:
- electrical power
- compressed air and utilities
- network infrastructure
- floor preparation and anchoring
- safety infrastructure and guarding
- permits and regulatory approvals
Seller is not responsible for delays caused by incomplete site readiness.
7. Acceptance and Commissioning
Where commissioning services are included, system acceptance occurs upon completion of agreed acceptance criteria including:
- Factory Acceptance Test (FAT) if specified
- Site Acceptance Test (SAT) if specified
Minor defects that do not materially affect system functionality do not delay acceptance.
8. Limited Warranty
Seller warrants that supplied equipment will be free from defects in materials and workmanship for 12 months from shipment, unless otherwise specified.
Spare parts may carry shorter warranty periods.
This warranty does not cover:
- consumables
- normal wear and tear
- misuse or improper installation
- electrical surges or environmental damage
- unauthorized modification
- operation outside specified conditions
Seller's sole obligation under warranty is to:
- repair
- replace
- or refund the purchase price of the defective item
This warranty does not cover:
- labor
- downtime
- removal or reinstallation
- lost production
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
9. Software and Intellectual Property
Software, firmware, and control logic provided with systems remain the intellectual property of Seller or its licensors.
Buyer receives a non-exclusive, non-transferable license to use the software solely in connection with the purchased equipment.
Buyer may not:
- reverse engineer
- distribute
- copy
- sublicense
- modify proprietary software
except as permitted by law.
10. Limitation of Liability
To the maximum extent permitted by law:
Seller's total liability shall not exceed the amount paid for the product or service giving rise to the claim.
Seller shall not be liable for:
- production downtime
- lost profits
- loss of revenue
- loss of data
- loss of contracts
- consequential damages
- incidental damages
- indirect damages
This limitation applies regardless of theory of liability including contract, tort, negligence, or strict liability.
11. Returns and RMAs
Returns require prior written authorization (RMA).
Custom or non-standard products are non-returnable.
Approved returns may be subject to a restocking fee of up to 25%.
Returned items must be unused and in original packaging.
12. Export Compliance
Buyer agrees to comply with all applicable United States export control laws and regulations.
Products may not be exported or re-exported in violation of applicable law.
13. Force Majeure
Seller is not liable for delays or failure to perform caused by events beyond reasonable control including:
- natural disasters
- labor disputes
- supply chain disruptions
- government actions
- component shortages
- transportation disruptions
14. Governing Law
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.
Venue for disputes shall lie exclusively in the state or federal courts located in Fulton County, Georgia.
15. Entire Agreement
These Terms together with Seller's quotation, proposal, or order acknowledgement constitute the entire agreement between the parties regarding the sale of products and services.
No modification shall be binding unless in writing and signed by Seller.
Last Updated: March 2026
For questions regarding these Terms & Conditions, please contact sales-us@nomagic.ai